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November 2009
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Cunard Named “Top Overall” Large Cruise Line in Zagat Survey

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November 23, 2009.

ZAGAT Survey, the world’s most trusted source for information about where to eat, drink, stay and play around the globe, released results of its first cruise line survey naming Cunard top overall large cruise line, taking highest honors in Cabins, Service, Dining and Facilities. Cunard, operator of the luxury ocean liners Queen Mary 2 and Queen Victoria, also received the highest rankings within its category for best Spa Services, Shopping, Itinerary Choices and Casinos.

“We are normally modest about the accolades that come our way. However, to be recognized by travelers who have sailed with us is a testament to the very high standard of service and the quality experiences delivered by our teams onboard,” said Peter Shanks, president of Cunard Line. “With increasing anticipation for the arrival of our new Queen Elizabeth in October 2010, Cunard Line is a growing force in luxury cruising. These accolades reflect the view of our loyal valued guests and give further confidence to our travel agent partners who are introducing their clients to Cunard for the first time.”

The survey, conducted on, covered 22 major cruise lines as voted on by surveyors who had taken nearly 22,700 separate cruises. In addition to individually rating the Cabins, Service, Dining, Facilities and Shipboard Activities of cruise lines in three categories – large ships (1,500+ passengers), mid-size ships (200 to 1,500) and small ships (less than 200) – Zagat surveyors were asked to rank the cruise lines in several areas including “Top Casinos/Gambling” and “Top Itinerary Choices.”

A complete listing of Zagat’s cruise line survey results can be viewed at

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